How can we help?
Search common questions or browse by topic. Still stuck? Email us — we're a small team and we reply fast.
Pick a topic.
Generating labs, lesson structure, code, video
OpenJob Match, readiness score, skill gaps
OpenAWS sandboxes, sessions, limits
OpenCatalog, learning paths, saved progress
OpenPricing, upgrades, refunds, invoices
OpenLogin, profile, password, deletion
OpenEverything else.
About five minutes end-to-end. Qube streams the lesson list, then writes each lesson with code, video, and exercises. Most labs are ready to start in under six minutes.
Production-grade Terraform, Helm charts, Python, YAML, and Bash — tested against real cloud APIs. No simplified toy examples.
Yes. You can either run inside our managed Cloud Sandbox (recommended — zero setup, isolated) or copy the code to your own cloud environment.
We extract the required skills from a target role or pasted job description, weight them by seniority, and compare against your skill profile. Required skills count for 80%, preferred for 20%.
Every lab you complete in Labs Studio updates your profile. Skills you verify with assessments also count. The profile reads from what you have actually shipped.
Yes. Career Intelligence accepts any plain-text job description. Free tier allows three analyses per month; paid plans are unlimited.
Yes — every sandbox is a real AWS environment, isolated per session. We manage IAM, credentials, and cleanup so you can focus on the work.
Sessions run for up to 2 hours on Pro plans. You can extend or recycle a session at any time. Idle sandboxes auto-terminate to keep costs predictable.
Yes. Upgrades take effect immediately and are prorated. Downgrades apply at the next billing cycle.
Every paid plan starts with a 14-day free trial. You won't be charged until the trial ends, and you can cancel anytime before then.
Paid plans start with a 14-day free trial, and your first payment is covered by a 14-day money-back guarantee. Contact support within 14 days of your first payment for a full refund.
Visit /platform/billing while logged in. Click "Manage Billing" to open the Stripe Customer Portal, where you can cancel, change plans, or update payment methods.
Go to /login and click "Forgot password". We will send a reset link to your registered email address.
You can do it yourself while logged in: click your profile in the top right, choose Settings, then open the Danger Zone tab and click "Delete Account". Deletion is permanent and removes your labs, progress, and billing history. If you have a paid plan, cancel your subscription from /platform/billing first — you can't delete an account while a subscription is still set to renew.
Yes — you can browse the full catalog with no account required. Module 1 of every course is free to start, no card required, so you can try before you commit.
Paths live under Career → Pathways. Set a goal and we turn it into a step-by-step course sequence, so you always know what to take next instead of guessing.
Yes. Your progress saves lesson by lesson as you go — pick up right where you left off any time you come back.